Return

We at RLuxe are committed to providing our customers with high-quality products and exceptional customer service. However, due to the nature of our products and the special material used in our body shapers, we are unable to accept returns or provide refunds. We strongly recommend that you carefully review the product description, size chart, and any other relevant information before making a purchase to ensure that you are fully satisfied with your purchase. If you have any questions or concerns about a product, please don’t hesitate to contact us before making a purchase. We apologize for any inconvenience this may cause and thank you for your understanding.

Exchange

At RLuxe, we believe in providing our customers with the best possible experience. If for any reason you are not completely satisfied with your purchase, we are happy to offer an exchange. To initiate an exchange, please contact our support team at rluxe@rluxe.shop for further details and instructions. Our team will assist you in finding a product that better fits your needs and ensure a smooth exchange process.

The RLuxe commitment

RLuxe will be responsible for any faulty, damaged, broken, defective, soiled, or wrong items, and wrong color items.
Please send a clear picture of the problem to rluxe@rluxe.shop , after confirming it is our fault, we will resend to customers.

Contact us: rluxe@rluxe.shop